Relationship
Reported by Edson Teixeira | December 30th, 2010 @ 10:21 AM
Hello there,
I need to create system that sends reports via email. My problem is that it only send email when the status = NOK (not ok), but first it needs to create a ticket (when its status = NOK).
How can a make a ticket table that inherits some fields from the report table.
Let`s see:
Report (system, status, description, date)
Ticket [inherits all fields above, except description because it haves is own, plus TTR (Time to resolve de problem)].
The data its insert on the report table only if the status from report table is NOK.
Can somebody help me out there?
BR,
Edson Teixeira
Comments and changes to this ticket
-
Domizio Demichelis December 30th, 2010 @ 06:32 PM
- State changed from “new” to “invalid”
Lighthouse is for bug report. Please, post your problem to hobousers@googlegroups.com.
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Domizio Demichelis